FAQs
What are your business hours?
We’re available for client communication Monday through Friday 11:00am-8:30pm
What is digital marketing and why does my business need it?
Digital marketing is how your business shows up in the online world. It’s everything from your Google search results and social media posts to ads, emails, and your website, all working together to help customers find you and choose you.
Why does my business need it?
In today’s world, most people look online before they buy anything. If they can’t find you, they’ll find your competition instead. Digital marketing makes sure your business is visible, trusted, and ready to turn online searches into paying customers.
How fast will I see results?
Some results happen quickly, like running Meta ads that bring customers in within days. Others, like SEO, take a few months but give you long-lasting visibility that keeps bringing in customers without having to pay for every click.
Do you offer packages or custom plans?
We offer both. You can choose from pre-built packages or work with us to create a plan that fits your business, your goals, and your budget.
What’s the difference between SEO and ads?
SEO helps your business show up organically on search engines without paying for every click, while ads give you instant visibility but require a budget. We often use both for maximum impact.
What if I don’t have a website or social media yet?
No problem, we can set everything up for you from scratch, so you have a solid foundation before we start driving traffic.
How do you decide what type of marketing my business needs?
We start with a consultation to learn about your business, audience, and goals. Then we create a custom plan that focuses on the platforms and strategies most likely to bring you results.
How do you measure success?
We track metrics like website visits, engagement on posts, leads generated, and actual sales to see how your marketing is performing and adjust if needed.
Will I own the content you create for my business?
Yes. All graphics, videos, and materials we create for your business are yours to keep.
What happens if I stop marketing?
Your visibility will start to drop, and competitors will take your spot. Marketing works best when it’s consistent, so we recommend ongoing efforts for long-term results.
Can I just run ads without a plan?
You could, but it’s like throwing money into the air and hoping it lands where you want. A strategy makes sure every dollar you spend has a purpose and actually grows your business.
How much does it cost?
We work with most budgets, from affordable starter packages for small businesses starting around $1.8K, to full-scale campaigns for larger brands with higher budgets. Every plan is tailored to your business needs, ensuring you get the best possible return on your investment.
Will this work for my small business?
Absolutely. Digital marketing levels the playing field, letting small businesses compete with bigger ones by targeting the exact audience they want, without wasting money on people who will never buy.
Do I have to sign a long contract?
No. We believe in earning your business every month. We offer flexible month-to-month services as well as one-time projects, so you’re never locked into something that doesn’t work for you.
How do we communicate during the project?
We stay in touch through email, phone, and text messaging. You’ll also have access to regular updates, reports, and strategy calls so you’re never left wondering what’s happening.
How do online reviews affect my business?
Reviews build trust and directly affect your search rankings. Positive reviews bring in more customers, while negative ones can turn them away. That’s why we also offer online reputation management.
Will I have to create content myself?
Not unless you want to or have a content team. We have packages available that handle everything from photos and videos to captions, blog posts, and ad creatives, so your marketing runs without extra stress on you.
Do I need to be involved every day?
Not at all. We handle the heavy lifting so you can focus on running your business. We’ll keep you in the loop with updates and only need your input for approvals or key decisions.
Can you help me if I’ve had bad experiences with marketing before?
Absolutely. Many of our clients come to us after working with agencies that overpromised and underdelivered. We focus on transparency, clear communication, and measurable results.
Do you only work locally?
No. We work with businesses across the U.S. and internationally. Digital marketing allows us to serve you no matter where you’re located.
What makes your digital marketing different from others?
We combine strategy, creativity, and data-driven decision-making to deliver results you can actually see. Every campaign is tailored to your business, and we focus on building long-term growth, not just quick wins that disappear when the ads stop.